Settings to move items

Hello. Why can I only move one item with the tool?
I will need to reshuffle items often probably.

Thanks

 

Hello Sister3

You can check in the Game Settings and check that "alternative build mode" is off. This should solve the issue.

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May I assist you further?

 

Unfortunately I have tried that, instead of seeing what you would expect. I get directed to my account and only asks for a new password.
Perhaps I should ask the technical support forum instead?

ID number 55609445
Thanks for you prompt reply. You all must be totally swamped. Valiant volunteers.

 

Are you accessing the Game Settings by clicking on the Gears in the top right corner?

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That should bring up the Game Settings Menu.

Each time you want to move an item or multiple items, you need to click on the "move" tool:

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This is located on the left navigation bar.

Can I assist you further?

 

Yes Shooger you might be able to assist me further, thanks. I have tried several times to move things to my inventory, using the settings on the ?!
but they disappear completley and are not in the inventory, then reappear where they were originally.

ID 55609445

 

The "?!" tab is for different shortcuts in the Game. You change the Game Settings by accessing the two gears (the button next to the "?!". To delete items back into your inventory, you need to use the circle with the strike-through from the left navigation bar.
You might find the Navigation Bars FAQ helpful to explain things more clearly.

Can I assist you with anything further?

 

Thanks for your patience, I have tried all the great tips you have provided and bookmarked them! the FAQ:multi-tool link gives and error with no explanation.

Can I assist you with anything further?[/QUOTE]

I leave this to your best judgement for now.

 

Hello Sister3, hello shooger. sweet / FarmersAlmanac.
Just a thought. If Sister posted in Technical would a moderator be able to check or even reset the tool in question?

 

Thanks to all of you ( virtual cup cakes )
joanc123
Just a thought. If Sister posted in Technical would a moderator be able to check or even reset the tool in question? Sounds like an idea.

I also am wondering now if I have some unlogged out "things I don't know about"?
Causing disruptions? Perhaps that is an option somehow.
Whatever is easier for the team, at this particular time.

 

Do you log in through Farmerama or through a third party? Have you tried clearing your browser cache and cookies and also clearing the Flash cache?

Can I assist you further?

 

I am logging via Bigpoint games website. As far as I know cache clears on logging our of my computer. Cookies is another thing, Chrome seems to not do this anymore, but I will check it out today. Thanks Shooger

 

The Flash cache needs to be manually cleaned. Please let me know if the problem gets better after these troubleshooting steps.

Regards,
shooger.sweet

 

No problem shooger. Will just keep at it and let you know when I have small victory.
BTW where should I post when I have solved the problem?
Don't like being a pest on here
Close the thread for now please.

 

You are welcome.

If you are unable to resolve the issue, please post in Tech with your ID# so we can investigate further.


~closing as requested~