summer giveaway

Discussion in 'Help Archive' started by FLOWER59, Jun 16, 2015.

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  1. FLOWER59

    FLOWER59 Forum Apprentice

    I was in and out of the game several times yesterday and I kept getting a message that coconut 12 was not ready to be opened. Even at 10:00 last night. When I got home from work today, I went to open it, but now it says it can't be opened and I'm too late. All the other days I was able to open the coconuts during the day, but #12 wouldn't open at anytime during the day. Now I've lost out on that days prize plus the weekly prize too. There is definitely a gliche and it could have something to do with so many players in different countries and time zones. I have read the other posts and it is apparent that there are problems with this! I will not accept the usual excuse that the players were not timely. This needs to be fixed. Why is there a restriction on this????? The other giveaways, like the christmas one, didn't have this restriction.
    ID#46594132
     
    FLOWER59, Jun 16, 2015
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello FLOWERS59,

    You can contact Support to see if they are able to assist you further.

    Can I assist you further?
     
    shooger.sweet, Jun 16, 2015
    #2
  3. FLOWER59

    FLOWER59 Forum Apprentice

    How do I contact support?
     
    Last edited by moderator: Jun 16, 2015
    FLOWER59, Jun 16, 2015
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You can contact Support by using the link under your Game frame.

    Can I assist with anything further?
     
    shooger.sweet, Jun 16, 2015
    #4
  5. FLOWER59

    FLOWER59 Forum Apprentice

    No, Thanks for the info.
     
    FLOWER59, Jun 16, 2015
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome. Good luck with your Support inquiry.

    ~NFQ~ closing thread
     
    shooger.sweet, Jun 16, 2015
    #6
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