Too many timers used

Too many timers were used for skipping:

I had 12 timers, cancelled the task and waited about 15 minutes. Then it showed that I had to pay 4 timers to skip the rest of the waiting time. But it took 5.​

I did it again just too make sure, even took a screen shot:



Now I only have two timers left, but should have 4. I would really like to have the two extra timers back, if that is possible

Thank you for looking into this


Edit: Forgot my ID: 49582283

 

Hello -Mir85-

I'm testing this and forwarding it to the Game Team, and I will update you as soon as I have any news, to see if I can return your missing timer. I can confirm that you have been charged 5 x Timers indeed .

Thank you for your patience on this matter.
​

Best regards,
teddy.bear

 

Thank you teddy

Please help yourself to some tea and cookies while we wait

 

You are most welcome. Thank you for the cookies and tea!

I was able to reproduce this for all 4 stars, and I've reported it along with the logs and screenshots. As soon as I have an update on this matter, I will let you know - I hope the missing timer will not cause you a lot of trouble for now, we will return it as soon as possible.
​

~ continues to stare at the countdown, waiting for it to go down to 3 timers now ~

Update:
Hello again -Mir85- I have booked the missing Timer, as the issue was confirmed. When this issue is fixed, I'll be back with another update.

Best regards,
teddy.bear

 

Thanks a lot teddy

NFQ

 

You are most welcome, -Mir85- We'll have a short announcement when this is fixed.

~ closing thread as there are no further questions ~