Took to many BB's for Super Grow Purchase

Discussion in 'Help Archive' started by trishap58, Jun 18, 2017.

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  1. trishap58

    trishap58 Forum Master

    I bought 10 x large super grow should have been 1200 BB's, however it took 2000 BB's Can a Mod Kindly Check the logs for me .

    Thank You in Advance for your Time

    time here now is 11:09 A.M

    User: trishap58ID: 10522248
     
    trishap58, Jun 18, 2017
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello trishap58,

    I can confirm that only 1200 BB's were taken. If you would like to see your logs, I am happy to post them.

    Can I assist you further?
     
    shooger.sweet, Jun 19, 2017
    #2
  3. trishap58

    trishap58 Forum Master

    Shooger. Before i purchased the SG i had 15,803 BB's I purchased 10x large SG at 120 x10=1200, When the BB's were deducted i should have had 14,603 BB's left, but instead i only had 13,803 so that is 2,000 so it took 800 BB's more than was supposed to be taken .
    I do keep up with my BB purchases, since that purchase i have only used another 5 BB's.

    I am not trying to be hard to deal with , however I would like if you do not mind Please recheck

    Thank you in Advance for you Time, Patience and Understanding.

    I do understand that you Mods have alot to do , but 800 BB's is alot to just go poof ( vanish )
     
    trishap58, Jun 19, 2017
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    These are your logs for the last few days:

    DateAccountPurposeTime(s)NegativePositiveTotal
    2017-06-18 23:14:033110 -toolbox1.00-5.0013798.00
    2017-06-18 18:04:373010 -super-grow sale 3 x 101.00-1200.0013803.00
    2017-06-18 07:47:424050 -bb tree1.001.0015003.00
    2017-06-17 22:56:253110 -toolbox1.00-5.0015002.00
    2017-06-17 22:56:163110 -toolbox1.00-5.0015007.00
    2017-06-17 22:56:113110 -toolbox1.00-5.0015012.00
    2017-06-17 22:56:063110 -toolbox1.00-5.0015017.00
    2017-06-17 22:56:013110 -toolbox1.00-5.0015022.00
    2017-06-17 22:55:573110 -toolbox1.00-5.0015027.00
    2017-06-17 22:50:193010 -super-grow sale 3 x 71.00-840.0015032.00
    2017-06-17 22:50:003010 -super grow sale 3 x 51.00-600.0015872.00

    As you can see, your balance before the latest Super-grow purchase was only 15003 BB's.

    Can I assist you further?
     
    shooger.sweet, Jun 19, 2017
    #4
  5. trishap58

    trishap58 Forum Master

    Thank you Shooger.Sweet , I Appreciate your all your help.

    However with No Disrespect aimed at any of the Mods,
    These logs are incorrect.
    But i will not argue about it , I will just not be making any more RLMP.

    Nfq

    Again I would like to Thank You for your Time .
     
    trishap58, Jun 19, 2017
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    You are welcome.

    If you feel the logs are wrong, you are welcome to contact Support.

    ~NFQ~ closing thread
     
    shooger.sweet, Jun 20, 2017
    #6
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