Tree of Wisdom - cannot unlock items

Discussion in 'Help Archive' started by melodyfady11, Jan 31, 2019.

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  1. melodyfady11

    melodyfady11 Forum Greenhorn

    Hi ,
    I'm unable to unlock items on the tree of wisdom tree. Whenever an area is chosen it doesn't display the number of stars needed to unlock the next level and therefore will not allow me to use my stars to unlock items selected even though I have accumulated enough stars to unlock several selections offered on tree. melodyfady11 user#53596033
     
  2. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    Hello melodyfady11 :)

    Please try to change the zoom on your browser. If you zoom in just a bit, you should be able to see your stars for the runes you are trying to unlock.

    May I assist you further?
     
  3. melodyfady11

    melodyfady11 Forum Greenhorn

    The zoom makes no difference, however the issue was not being able to unlock items. However, the glitch seems to have worked itself out and I'm now able to unlock things again. Although the lack of stars required to unlock all the selections are now a complete mystery since I they are simply not showing "at all" in the boxes. Thanks anyhow. You can close the thread. I assume it will work its self out at some point in time:/

    Where it showed "unlocked with" in the green boxes. There are no amounts shown at all. It's not that the type is too small to read. It's that there are no amounts listed at all.
     
    Last edited by moderator: Jan 31, 2019
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    The reason I suggested the zoom is that there have been other reports of a similar issue with different browsers. If your zoom is 100%, you may need to try to reduce to 95% or 90% to see the amount of stars you have available to unlock the runes. That has been the issue with Firefox and how it was resolved. If you are using Firefox, you may try a different browser to see your stars and runes.

    You have requested the thread to be closed, but, respectfully, I will leave it open so you can let us know if the problem does sort itself out or if you continue to have issues.
     
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