Trouble getting into game

Discussion in 'Help Archive' started by sanddollar15, Aug 30, 2020.

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  1. sanddollar15

    sanddollar15 Living Forum Legend

    Hi, since 6:18am here in Florida I have not been able to play the game! 1st I could not add Cac to my mainland I wanted to harvest, then I tried to read the envelope someone had sent me, Post office was blank, then I decided to log out and back in got spinning daisy. then I shut down and waited 15 min and when I tried to get back in I got the white page, many times and also an "error in connection" It took till around 8:15am to finally reach you. Please help and see what the issue is...
    Thanks sanddollar15
    ID# 52929410
     
    sanddollar15, Aug 30, 2020
    #1
  2. RowSie

    RowSie Regular

    Same here Sanddollar. I struggled to log in and when I did the regular functions are de-activated or something... can't apply boosters, or craft products. Please Support, advise.
     
    RowSie, Aug 30, 2020
    #2
  3. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello sanddollar15 :)

    The IT Department is aware of the issue and we will update you here as we receive more information.

    May I assist you further?
     
    Farmers.Almanac, Aug 30, 2020
    #3
  4. sanddollar15

    sanddollar15 Living Forum Legend

    Hi Farmers.Almanac, thank you for your response and the fact that IT is looking into the problem! At 10:20am here in the USA I was finally able to log on, harvest my lands and move from land to land without the dreaded Daisy. Fingers crossed I can now go back to working on the Great Breakout Event, I have lost over 4hours of getting drops and replanting.
    Thanks again for your time and effort, you may close the thread now and have a Great Day! :)
     
    sanddollar15, Aug 30, 2020
    #4
  5. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    I'm glad to hear you can farm normally now. You are welcome and wishing you a great day as well :)

    Closing thread as requested.
     
    Farmers.Almanac, Aug 30, 2020
    #5
    sanddollar15 likes this.
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