Turbo Mill

Discussion in 'Help Archive' started by SthnMiss_, Oct 9, 2022.

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  1. SthnMiss_

    SthnMiss_ Advanced

    I paid cash for the turbo mill and have not received any hours credited either - ID # 2876191
    Your transaction ID is: T1709282323
    Process ID: V171/2876191/abg6342b/US/
     
    SthnMiss_, Oct 9, 2022
    #1
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello SthnMiss_ :)

    I have moved your post to its own thread so that we abide forum rules of not hijacking another player's post in order that we can assist each player individually even if you have the same problem.

    I can confirm your purchase and your mill subscription is active until December 10th. Please log out and back in again to see if that resolves the visual display issue.

    May I assist you further?
     
    Farmers.Almanac, Oct 9, 2022
    #2
  3. SthnMiss_

    SthnMiss_ Advanced

    Visual display is still messed up - and sorry about hijacking other posting - was unintentional.
     
    SthnMiss_, Oct 9, 2022
    #3
  4. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Thank you. We understand it can happen. Just a friendly reminder :)

    When you look at the time remaining in your buff menu, how many hours does it show?

    Please try cleaning your cookies and cache, reboot your computer and see if that fixes it.

    May I assist you further?
     
    Farmers.Almanac, Oct 9, 2022
    #4
  5. SthnMiss_

    SthnMiss_ Advanced

    Cleaned cache and cookies before reporting problem. My buff timer shows 22 hours remaining.
     
    SthnMiss_, Oct 9, 2022
    #5
  6. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    I'm sorry for the frustration :( I have cleared your server cache in case the display error is on our side. Please log out and back in again and see if it shows correctly now.

    I can assure you it is visual display only as on the technical side, you have been appropriately credited for your purchase.

    Does it work now?

    May I assist you further?
     
    Farmers.Almanac, Oct 9, 2022
    #6
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