Two party wheel tickets not received when won

Discussion in 'Help Archive' started by frogdog, Dec 17, 2021.

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  1. frogdog

    frogdog Someday Author

    I have not long ago spun the party wheel and won 2 party tickets when I had 3 left. I played the remaining 3 tickets and was not credited the two that I won. The tickets were won at 18.06 hours on 17/12/21. Can someone please look into this.

    My farm ID is: 54594522
     
    frogdog, Dec 17, 2021
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello frogdog,

    Here are your Party ticket logs for the 17th:

    ticketfunctionreasonamount before actionbooked amountamount after actioncurrencyactionDate
    [​IMG]Farmwheelwheel spin1-1002021-12-17 08:07:36
    [​IMG]Farmwheelwheel spin2-1102021-12-17 08:07:22
    [​IMG]Farmwheelwheel spin3-1202021-12-17 08:07:03
    [​IMG]Farmwheelwheel spin2-1102021-12-17 08:06:52
    [​IMG]Farmwheelwheel spin3-1202021-12-17 08:06:43
    [​IMG]Farmwheelwheel spin4-1302021-12-17 08:06:32
    [​IMG]Farmwheelwheel spin5-1402021-12-17 08:06:22

    As you can see, the tickets are credited correctly. You had 2 tickets left, you used 1 to spin which left 1 ticket, then won 2 leaving you 3 tickets.
    The tickets are booked very quickly and were added before you looked at the balance.


    Can I assist you further?
     
    shooger.sweet, Dec 17, 2021
    #2
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