Unable to report an issue with an in-game purchase

Discussion in 'Help Archive' started by RanchoDeluxe, Sep 14, 2023.

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  1. RanchoDeluxe

    RanchoDeluxe Forum Greenhorn

    This farm purchased barnyard bills this morning, but did not receive them in-game.

    I have attempted to contact support, but cannot complete the support ticket, because the CAPTCHA pop-up is too large, cannot be moved and thus cannot be completed to prove that I am human.

    Please advise how to proceed.

    Farm name: RanchoDeluxe
    ID#: 56052316

    I found a way to make the CAPTCHA pop-up navigatable. Issue has been reported to support. Moderators, please delete or close this thread.
     
    Last edited: Sep 14, 2023
    RanchoDeluxe, Sep 14, 2023
    #1
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello RanchoDeluxe :)

    Sometimes after a purchase, you may need to refresh your browser to see the barnyard bills credited. If that didn't happen, then yes, you should contact Support to see if there is a technical issue. Good luck with your inquiry.

    Closing thread as requested.
     
    Farmers.Almanac, Sep 14, 2023
    #2
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