unhappy, no premium package and daily log in at zero

Discussion in 'Help Archive' started by sunshineaz, May 18, 2018.

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  1. sunshineaz

    sunshineaz Exceptional Talent

    I also did not get the premium package.
    I also got my daily log in zeroed out and am behind on this months log in since missing 2 days now.
     
    sunshineaz, May 18, 2018
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello sunshineaz,

    The package will be able to be collected around 19:00 CEST, and the DLB will be looked into next week as announced here.


    Can I assist you further?
     
    shooger.sweet, May 18, 2018
    #2
  3. sunshineaz

    sunshineaz Exceptional Talent

    Will we receive the extra seeds for the event that we usually do? I only had 5 seeds this morning an hour ago when I logged in. I wish I had known the event was starting so I could have gotten up 4 hours early.

    You can close as no further questions. Just very upset about all the way this was handled and the treatment given to the players who have supported this game.
     
    sunshineaz, May 18, 2018
    #3
    Pennyshot likes this.
  4. Farmers.Almanac

    Farmers.Almanac Team Leader Team Farmerama EN

    The seeds given in the compensation packages exceed any extra seeds are given to premium players at the beginning of events. The compensation package should be available approximately 20:00 CEST.

    We are very sorry for all the inconveniences to players and are working hard to fix all issues.

    Closing as requested.
     
    Farmers.Almanac, May 18, 2018
    #4
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