unlocking baha trees with bb

Discussion in 'Help Archive' started by MaryD57D, May 2, 2016.

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  1. MaryD57D

    MaryD57D Forum Greenhorn

    you used to have the option of unlocking the acai, pitomba, and the goji trees with bb's. I know I did this with the first two. I finally saved enough to unlock the last one and the option isn't showing. did something change?
    MaryD57D #45300010
     
    MaryD57D, May 2, 2016
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello MaryD57D,

    We will ask for clarification to see why it is not available for opening with BB's also.

    Will update when we have an answer.
     
    shooger.sweet, May 2, 2016
    #2
  3. MaryD57D

    MaryD57D Forum Greenhorn

    thanks shooger.sweet! I appreciate you getting back to me! MaryD57D #45300010
     
    MaryD57D, May 2, 2016
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello MaryD57D, :oops:

    I have looked into this matter and I have found the option missing from my account as well - however, these 3 tree statues can still be unlocked with BBs as well, but it appears that part of the accounts are affected by this issue.

    I have reported it to the Game Team and hopefully a solution can be found as soon as possible.

    Is there anything else I can assist you with in the mean time?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, May 3, 2016
    #4
  5. codyj

    codyj Advanced

    no, just waiting to get my goji tree, sigh. Thanks for check for me. no further questions. MaryD57D #45300010
     
    codyj, May 3, 2016
    #5
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome, and thank you for your patience while this is being taken care of. I will leave the thread open for when we get news on this matter.

    Best regards,
    teddy.bear
     
    teddy.bear, May 3, 2016
    #6
  7. MaryD57D

    MaryD57D Forum Greenhorn

    Thanks teddy.bear! I hope having my sister answer for me didn't freak everybody out! I had to help clean up after dinner. lol. MaryD57D #45300010
     
    MaryD57D, May 4, 2016
    #7
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    You are most welcome :D No problem, do not worry - we would have asked if it's the original poster but since the user ID and username were included in the same style, we have figured that out.

    Best regards,
    teddy.bear
     
    teddy.bear, May 4, 2016
    #8
  9. MaryD57D

    MaryD57D Forum Greenhorn

    Hi Teddy Bear, just checking back as it has been a couple of weeks since I made the initial inquiry. Any news?
    MaryD57D #45300010
     
    MaryD57D, May 18, 2016
    #9
  10. Neon-Lights

    Neon-Lights User

    The game team has stated this is not a bug, but we do not have an official answer as to whether the option will return to the game.

    Sorry I can't give you any better news at the moment :(

    Can I help further?
     
    Neon-Lights, May 18, 2016
    #10
  11. MaryD57D

    MaryD57D Forum Greenhorn

    No I'll continue to wait & hope the option comes back. thanks for checking for me.
    MaryD57D #45300010
     
    MaryD57D, May 18, 2016
    #11
  12. Neon-Lights

    Neon-Lights User

    On behalf of the team, you're welcome

    ~~NFQ - closing thread~~
     
    Neon-Lights, May 18, 2016
    #12
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