UPDATED Harvester issues -- old and new

When I try to use the harvester to place my deco items on the park and shipwreck, the screen for the items is blank, even though I have items in my inventory. I just checked and its not working on magic glade meadow, either.

I can manually place the items, just not with the harvester. Also, the "consumables" tab items show up, just not the deco items for some reason.

ID# 50837712

 

Hello woody,

As the new Bahamarama content has gone live, have you tried refreshing the Farm to see if that solves the problem?

Can I assist you further?

 

Yes, of course. It persists, thank you.

 

Sounds rather like a cache issue to me, try clearing your flash and browser caches

 

Yes, I did that, thank you. However, it seems to have resolved itself now.

Thank you.


Since this thread is still "up", I am editing it rather than starting a new one.

I seem to have an ongoing issue with the harvester that is independent of clearing the cache, etc. That is, I can clear my cache, log back in, etc and still have the problem -- at other times, clearing fixes the problem. Other times I don't have a problem with the harvester, but I might have another issue that makes me go clear my cache, etc (event not appearing or a general slowing, for example). So, the cache issue is not related to the particular problem I am reporting even if the cache clearing might fix some harvester issues.

Its not consistent, which is probably more frustrating and more difficult to identify/fix as well.

It can happen with the harvesting portion, the seeding or feeding/watering stables, the builder.. at any point, really. Some items will go fine, but others won't "take" so that I have to hit the harvester several times. The worst part is because some items go through OK, I can, when in a hurry, click and leave and not even realize, just as an example, that a whole set of pens were not activated. Also, while I can sometimes forget these things, I am referring to situations where that is absolutely not the case.

This has been happening for some time -- a few months.

 

Hello woody

Thank you very much for these details. Could you please let us know what browser are you currently using? Have you tried a different one for a while, to see if you encounter the same issue? Was your Flash temp file storage limit increased? The problem about harvesting / replanting in a hurry is that if you have some quick actions and then switch fields too fast, the actions might not have time to be properly logged and they will be lost, so it is always best, if possible, to wait a few seconds before switching fields.
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Best regards,
teddy.bear