virus

Discussion in 'Help Archive' started by flwrsndnc, Mar 27, 2015.

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  1. flwrsndnc

    flwrsndnc Exceptional Talent

    yes I am posting this for my daughter because she got a virus and cant get on her computer to let you know her name is bmcfall_8490 id number is 26585631 she had gone in and saw some paint pallets for sale really cheap so she bought them that's when she started having the virus she wasn't having any problems before that. she said she pd 3200.00 and she thinks some change she cant remember exactly but they were selling for that a piece and she got all 8 for the price of one. I was wanting to let you know and see if you would please look into it for her,
     
    IVANCICA30 likes this.
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello flwrsndnc :(

    No virus can be gotten from the game, from purchasing cheap goods or other items - the only things that *could* be dangerous would be the offers in the Cash for Action area - but as long as you do not download and install suspicious files, or give out personal information, everything is safe.

    Your daughter will have to make sure she keeps the computer protected, this is most definitely not from the game and we cannot do anything to help her - but if she will experience any game issues, we will be more than happy to assist her. The logs for purchases are stored for many months, so there will be no issue with reviewing her logs.

    I am sorry for all this trouble, and I am also sorry but I cannot review logs without the specific request of the account owner, due to our privacy regulations.
    Best regards,
    teddy.bear
     
    IVANCICA30 likes this.
  3. flwrsndnc

    flwrsndnc Exceptional Talent

    0k thanks for the info I was just passing along what she wanted me to I was just the middle guy I only wrote u cause she asked me to:sleepy: I didn't think u cld get a virus from that but I guess u never knw anymore thanks anyway maybe ur answer will reassure her I dnt knw u may close
     
    IVANCICA30 likes this.
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello flwrsndnc :)

    You are most welcome - I hope a quick anti-malware scan will help your daughter get the computer clean quickly. Fingers crossed everything is safe and sound! If there is anything else we could assist with, do not hesitate to let us know.
    Best regards,
    teddy.bear

    ~ closing thread as requested ~
     
    IVANCICA30 and lennon_2011 like this.
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