Waiting for Santa

Discussion in 'Technical issues' started by snatchsquad, Dec 19, 2024 at 9:05 PM.

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  1. snatchsquad

    snatchsquad Junior Expert

    Holly & Jumper deposits not showing ?



    snatchsquad 19219418
     
    snatchsquad, Dec 19, 2024 at 9:05 PM
    #1
  2. Nordais

    Nordais Forum Overlooker

    Is it set on the jumpers and holly or is it set onto the Flameless Candle donation? You have to fill both donations before moving on to the next level.
     
    Nordais, Dec 19, 2024 at 9:09 PM
    #2
  3. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello snatchsquad :)

    There are 2 items to deliver in the task and you will need to click which one you want to donate first to but you must complete both donations in order to receive the reward.

    upload_2024-12-19_16-13-36.png

    May I assist you further?
     
    Farmers.Almanac, Dec 19, 2024 at 9:13 PM
    #3
  4. snatchsquad

    snatchsquad Junior Expert

    I understand that, but the holly and jumpers I donated are gone?
     
    snatchsquad, Dec 19, 2024 at 9:17 PM
    #4
  5. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    They are not gone, as your logs show your donations. I can see from your event window it looks like 0. The issue has been forwarded for further investigation.

    We will keep you updated. Please refrain from making any partial more partial donations until we get this solved.
     
    Farmers.Almanac, Dec 19, 2024 at 9:26 PM
    #5
  6. snatchsquad

    snatchsquad Junior Expert

    OK, thank you ;)
     
    snatchsquad, Dec 19, 2024 at 9:40 PM
    #6
  7. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    You're welcome :)

    As it is after hours for the Team, it may be tomorrow before we know anything more.
     
    Farmers.Almanac, Dec 19, 2024 at 10:03 PM
    #7
  8. ranczo0070

    ranczo0070 Forum Apprentice

    I have the same problem, please check
    ID 19402574
     
    ranczo0070, Dec 20, 2024 at 2:01 AM
    #8
  9. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Update:

    Here is the information regarding this issue. Though you have reported here, I would ask you to again post your user ID in that thread so to be sure I don't miss anyone while booking the missing items. Thank you for understanding.

    May I assist you further?
     
    Farmers.Almanac, Dec 20, 2024 at 12:17 PM
    #9
  10. snatchsquad

    snatchsquad Junior Expert

    add, thanx :)
     
    snatchsquad, Dec 20, 2024 at 1:51 PM
    #10
  11. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Thank you for helping me to help you :)

    No further questions. Closing thread.
     
    Farmers.Almanac, Dec 20, 2024 at 3:44 PM
    #11
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