Client download

Discussion in 'Help Archive' started by madmax41, Dec 11, 2020.

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  1. madmax41

    madmax41 Forum Apprentice

    Hi I have tried to download, restarted my PC, downloaded again, but can't log into the game. Each time I do it takes me back to the download page. What is going on??? I play on a laptop with Windows 10, is that the problem?
     
    madmax41, Dec 11, 2020
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello madmax41,

    Have you tried playing using Unity? You do not need to download anything, just play in your regular browser. Here is the FAQ for the Standalone Clint if you wish to keep trying that avenue of playing.

    Can I assist you further?
     
    shooger.sweet, Dec 12, 2020
    #2
  3. madmax41

    madmax41 Forum Apprentice

    Hello, I have tried that and that did not work either. It takes me to the download page I was on yesterday and downloads ok, but I cannot access the game
     
    madmax41, Dec 12, 2020
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    If you access the Game through Unity, a newspage informs you of the availability of the Standalone Client. You just need to close the newspage and the Game should load normally.

    If you downloaded the Standalone Client, once installed, it places a shortcut on your desktop. This is the icon to click to open the Game.
    Are you able to access the Game from either version?


    Regards,
    shooger.sweet
     
    shooger.sweet, Dec 12, 2020
    #4
  5. madmax41

    madmax41 Forum Apprentice

    No I can't, and I'm getting really frustrated
     
    madmax41, Dec 12, 2020
    #5
  6. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Just the clarify....you've tried both the Unity WebGL (accessed with browser) and the Standalone Client that you download and cannot play with either version?

    What browser are you using?

    Since you have multiple downloads, please try to delete the files and then reinstall the client to see if that resolves the issue. What happens then? Can you log in? Do you get an empty white page?

    We understand your frustration, but please keep trying. We'll help you sort out which option works best for you. :)
     
    Farmers.Almanac, Dec 12, 2020
    #6
  7. madmax41

    madmax41 Forum Apprentice

    What a pain in the neck, had to uninstall my browser with the game then restart the game in another browser and download again. Surprisingly it worked.... so far.... Thanks for your help, this must be a busy time for you mods looking at all the issues. You may close this thread
     
    madmax41, Dec 12, 2020
    #7
  8. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    I'm so glad you are now able to get into your farm! :D Thank you for continuing to try to play as all efforts are necessary and appreciated during this Technical Test.

    On behalf of all who assisted, you are welcome :)

    Problem solved. Closing as requested.
     
    Farmers.Almanac, Dec 12, 2020
    #8
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