Download Version

Discussion in 'Help Archive' started by saturnia22, Dec 11, 2020.

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  1. saturnia22

    saturnia22 Forum Great Master

    Hi,
    That downloadable version doesn't seem to be working, I get a blank screen.
    I've tried Firefox and Chrome. The online Unity is very choppy, everything looks as if I just planted/harvested it and when I started the shortcut for the third time I had a hard crash on my windows 7. Not sure what's with that. It says "recently installed software, and the clock could not sync"
    harvesting my one farm will take an hour. I do not have an hour.
    I have to decide what to do about continuing, after 6+ years I played. I know they're working on getting this going smoothly but in the meantime I'll wait and see.
    Thanks for your ear on this; you're the messenger so I bet you've been inundated and it's nothing you can do but forward the complaints...
    I'll try again in a couple of hours to see if it gets faster, the load time for the online is roughly 10 minutes. I'm going to run some diagnostics to see what happened to my computer.
    Thanks
    Saturnia22
    50529294
     
    saturnia22, Dec 11, 2020
    #1
  2. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    Hello saturnia22 :)

    The Team is aware of some concerns with white pages in the Standalone Client. They are working hard to resolve this issue and ask for further information from players as posted here. They are also working on the appearance of crops and trees that do not look ready to harvest. We will keep you posted as more developments arise.

    I know it is frustrating and we appreciate your patience while things get sorted out.

    Please let us know how your next attempt goes and if you continue to have issues. I'll leave this thread open so you can report back to us.
     
    Farmers.Almanac, Dec 11, 2020
    #2
  3. saturnia22

    saturnia22 Forum Great Master

    Hi,
    It's next day and the screen is still blank. I'm not going to bother trying again and uninstall it.
     
    saturnia22, Dec 12, 2020
    #3
  4. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    The Game Team resolved the white page issue and the 'fix' is in the updated downloadable Standalone Client. We do encourage you to take a few minutes to uninstall previous versions and install the new one to see if that fixes it for you. I know it has been very frustrating for everyone, but the Team is working hard to make the game stable to play.

    I will leave this thread open in case you change your mind and do try the solution to the white page issue.
     
    Farmers.Almanac, Dec 12, 2020
    #4
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