Missing goat-milk tree.

I traded something for a goatmilk tree, which then appeared in my inventory like it should.
When I put it in one of my fields I didn't notice for a while, but it has vanished. It doesn't seem to be in the field, but it isn't in the inventory either. No problem with any of the other trades.

 

Hello fernbounce,

Have you tried refreshing to see if it has shown up on your field? You can also try clearing browser cache and cookies and clearing your Flash cache to see if that helps.

Can I assist you further?

 

I just finished doing all of that due to a banking problem. It didn't make any difference. I ended up solving that one by changing browser, so I'll try that again.

I've just acquired 2 more goatmilk trees - next time the trees are harvested I will try to place them

 

Hello fernbounce,

Please be so kind and let us know if your trees are all safe and sound or if you are experiencing further issues.
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Best regards,
teddy.bear

 

The second two have gone into the field correctly and are happily producing goatmilk. Unfortunately the first one has never reappeared. Never mind - I doubt anything can be done about it. Thanks for your time.

 

Hello fernbounce,

I am not able to do anything about it - but our Customer Care Team can, so please contact Support to discuss this further.
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Best regards,
teddy.bear

 

Thankyou. You can close this thread.

 

On behalf of those that assisted, you are welcome.

Good luck with your Support inquiry.

~closing as requested~