Renzo's Fair Glitch

Discussion in 'Help Archive' started by NuriDes, Apr 29, 2015.

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  1. NuriDes

    NuriDes Forum Apprentice

    I just finished using my ticket in Match o meter. A few times the moving scale stopped before the end point and went back the other direction. And a couple times , which really upset me , AFTER i had stopped the scale and it stopped...it MOVED and caused me to score very very low.
    Thought you should know. Thanks

    ~ NuriDes ID: 45086712
     
    NuriDes, Apr 29, 2015
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello NuriDes,

    Has this happened again? If so can you try another browser to see if that helps?

    Can I assist you further?
     
    shooger.sweet, Apr 30, 2015
    #2
  3. NuriDes

    NuriDes Forum Apprentice

    No it did not happen again. Just those few times.
     
    NuriDes, Apr 30, 2015
    #3
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello NuriDes, :oops:

    There was no glitch with the game, but judging by what you are describing, you experienced game lag. I am glad it did not happen again, but please make sure that you clear your browser cache and cookies, as well as your Flash cache, and make sure that your player is up to date. Also, try not to have other Flash websites running in the mean time that could slow down the game.

    Regarding the rounds that caused lower points, there is nothing we can do since this is not a game issue so a compensation will not be offered, we would have been flooded with reports if it would be a general issue - but I advise you to contact Support to discuss this further, to see if you can have part of the tickets refunded.

    Can I help you further?
    ​
    Best regards,
    teddy.bear
     
    teddy.bear, May 1, 2015
    #4
    d5aisy likes this.
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