ticket

ı produced 2 tickets but they dont appear ı couldnt use

 

Hello alibabakirkharamiler

Please refresh your game and see if the Winter Decks show up. If not, please post your game ID# so we can check your account.

May I assist you further?

 

alibabakırkharamilerId: 11345607 refreshed but there isnt thanks
and another problem is that there is no changing on the tree they are at the beginnig or it is time to pick. nothing has changed in the image of trees

 

I've checked your logs and can confirm you milled 2 Winter Decks. They are visible in your mill inventory, as well as in the event window.

Would you please confirm which you are using: either the Unity WebGL or the downloaded Standalone Client?

 

Thanks ı recognise. Unity WebGL

 

Do you now see your 2 Winter Decks?

It is known that trees do not appear ready to harvest even though they are in the Standalone Client as announced here. The Team is working on these issues and we will keep players posted as we learn more.

However, as you are playing the WebGL version, you should be able to see the trees ready to harvest. Please ensure your browser is the latest version or you could try a different browser. Please post your experience in the Feedback thread if it continues in the browser.

May I assist you further?

 

yeah ım playing the webgl version on firefox browser that is lastest version and ı can be able to see some trees are ready but most of them seems not ready although they are ready.and whenı harvest the animals ı can push two times. after ı wait a little time ı can water. last thing is that game is frozen frequently

 

Thank you for letting us know which version of Unity you are using, browser and the problems you are experiencing. If you would please, kindly post this information in the Feedback thread so we can pass this on to the Team. They are working hard to resolve the issues so we appreciate your patience as things get sorted out.

May I assist you further?