Download to windows 7

Discussion in 'Help Archive' started by DBAYES, Dec 12, 2020.

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  1. DBAYES

    DBAYES Count Count

    Hi, I've downloaded twice on my laptop (not sure how that happened) but it's just a blank white page with a tiny farmerama logo at the top left corner, I don't think it's working. Any news to why?

    Edit, the game is taking way to long to load on google and firefox. Is this being fixed? It's next to impossible to play, going on two hours and still haven't been able to harvest.
     
    Last edited: Dec 12, 2020
    DBAYES, Dec 12, 2020
    #1
  2. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Hello DBAYES,

    Please uninstall any downloads you have installed already and then try downloading the client again. Once downloaded, you can access it from the desktop shortcut. You can see the latest instructions on clearing the white page here. Have you tried to access the Game using Unity?
    The Game Team are working very hard on solutions to any problems, and as this is a testing period, we ask that you provide as much information as possible in the Feedback thread.


    Can I assist you further?
     
    shooger.sweet, Dec 12, 2020
    #2
  3. DBAYES

    DBAYES Count Count

    I managed to get to the site with the download but it wouldn't go any further than the farm map, I uninstalled the download version, because I went over to Firefox. Firefox extremely slow to almost no function with several notices stating, the Farmerama web page is slowing my browser, then a notice popped up from Windows stating my computer is dangerously low on memory then it all just shut down...scary! Is this Farmerama's extinction event?
     
    DBAYES, Dec 12, 2020
    #3
  4. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    Can you confirm if you are trying the Standalone Client or Unity? Are you not able to play either version successfully? You may also need to clean your Browser cache and check your available storage on your computer.

    Regards,
    shooger.sweet
     
    shooger.sweet, Dec 12, 2020
    #4
  5. DBAYES

    DBAYES Count Count

    I've been trying everything mentioned above, I threw the 'standalone Client' in the trash bin and now just using Firefox browser (Unity, I guess is automatic w/ a browser) It's super slow and still getting booted off. It will load seven fields but when I start to load an 8th field it freezes up and I have to start all over again. I recently cleared my Browser cache a couple wks ago but storage may be an issue now. Why are we unable to get Adobe flash? They must want money from us.
     
    DBAYES, Dec 13, 2020
    #5
  6. shooger.sweet

    shooger.sweet Board Administrator Team Farmerama EN

    As was Announced here, Flash is not available during this testing period. As soon as the test is over, you will be able to access Flash again.

    Can I assist you further?
     
    shooger.sweet, Dec 13, 2020
    #6
  7. DBAYES

    DBAYES Count Count

    Thanks for your help...you may close
     
    DBAYES, Dec 13, 2020
    #7
  8. Farmers.Almanac

    Farmers.Almanac Board Administrator Team Farmerama EN

    On behalf of shooger.sweet, you are welcome :)

    Closing as requested.
     
    Farmers.Almanac, Dec 13, 2020
    #8
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