No Mail=No Neighbors

Discussion in 'Help Archive' started by BandLady2002, Aug 25, 2014.

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  1. BandLady2002

    BandLady2002 Forum Greenhorn

    Good morning!
    I am having an issue that I hope to get some help with. I can not type anything in a message to invite neighbors. The post office and when I try to invite people in the side bar will not type anything! Could it be because I am using windows8 or is it my surface pro??? Any advice appreciated. Thanks in advance for your help! bandlady2002
     
  2. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Good morning, Bandlady2002 :)

    I am so happy to see your post here!​

    Please be so kind and let us know if you are trying to invite existing players to become your neighbours, or if you are trying to send invitations via e-mail for your friends to join the game.

    You can find here a guide that shows you how to invite players to become your neighbours, and here a guide that explains how to add Buddies. Was this useful, or are these the steps you were trying to follow already?
    Happy farming,
    teddy.bear
     
    BandLady2002 likes this.
  3. BandLady2002

    BandLady2002 Forum Greenhorn

    I am trying to invite existing players. I did follow the instructions in the buddy list forum, but when I went back to my farm, they were not listed. Even if I have a list, it will not let me type any type of message to them. Thanks for your help!
     
  4. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Hello BandLady2002, :-(

    I am sorry to hear this didn't help. Please be so kind and post the user ID number which can be found at the bottom of your game, on the wooden frame, next to your username. This will allow us to have your account checked and see if something is wrong with it, or if it's just a local display glitch. ​
     
  5. BandLady2002

    BandLady2002 Forum Greenhorn

    BandLady2002 user number 51398324. Thanks again for the help!
     
  6. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Thank you, BandLady2002 :)

    I have checked your account and everything looks fine, so it sounds like a display glitch on your end. Please clear your browser's cache and cookies, as well as your Flash cache, then try again.

    It would be great if you could try adding neighbours instead of buddies - the buddies will not bring you any benefits apart from being able to exchange gifts and message easier, without typing in the player's username when sending in game messages all the time. Neighbours are a lot better, you can, for example, see when they level up and congratulate them - which will bring you a small amount of EP.

    It would be also great if you could post in the daily neighbours thread, and allow other players to send you invites that you would just need to accept when the request pops up in game.
    Did this help?
     
  7. BandLady2002

    BandLady2002 Forum Greenhorn

    I have neighbors! I still can not type messages, but people sent me requests and I sent them gifts! That part works great! Thanks again for your help!
     
  8. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    I am happy to hear you have neighbours now!

    Could you please confirm if you got any messages? If you reply to them, does the text appear in the box? ​
     
  9. BandLady2002

    BandLady2002 Forum Greenhorn

    No messages in the post office... So, I can't answer the part about the replying.
     
  10. teddy.bear

    teddy.bear Board Administrator Team Farmerama EN

    Thank you for letting us know :)

    Could you please try something else? Click on the neighbour's farm crest in the right menu on the farm, where the neighbours are listed. Then, click on the small envelope - this will open the post office layer with the player's username already entered, and you would have to add a message and subject. Please be so kind and try to use the feature this way, and let us know if this works.​
     
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